Tag: customers

How Employees Can Make or Break the Customer Experience

[This article was written by Brooke Cade.]  For the second year in a row, customer satisfaction is reported to be a top measure of marketing success, even above revenue growth and customer acquisition. Within any business organization, customer satisfaction is

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Sticky Content: Keeping Web Visitors on the Page

[This article was written by Sarah Saker.] Getting viewers to your website is one thing; keeping them there is another! The tips below may be basic, but as in sports, fundamentals count! Nail those and the fancy moves can come

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8 Reasons Your Business Should Have a Pinterest Account

[This guest post was written by Mary Ylisela, writer and social media marketing manager.] Pinterest was launched in March 2010 to a select group of 5,000 initial users. Since then, this online scrapbook or pinboard site has grown in membership to over

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Your Poor Grammar May Be Costing Your Business Twitter Followers

[Today’s article was written by Debbie Allen, who is an online marketer, content writer, and blogger.] Twitter can be an excellent platform for growing your business. You can use it as a place to promote articles that discuss topics relating to

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How a Start-Up Can Capitalize on Promotions to Create Buzz

Buzz is an important part of any company’s success. With the advertising market saturated, buzz is becoming an increasingly reliable way to gain popularity and grow a business. Start-up companies can benefit greatly from buzz because they are new to

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3 Tips for Retaining Customers After Relocating Your Small Business

[Today’s post is by guest author Sarah Levy of MerchantExpress.com.] So, you’ve decided to relocate your small business—congratulations! No doubt you’re looking at this move as more than a change of address, but as an opportunity to shake up the

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