Category: Website

5 Effective Help Desk Practices for Better Customer Service

Help desk services are important because they are the lifeline of any customer who does not know how to get a problem solved and therefore can’t continue with their tasks. Customer relations involve balancing responsiveness and operational efficiency. In this

Posted in Customer Service, Doing Business, Employees, Tools for Small Business, Website Tagged with: , , , , , , , ,

Leveraging Technology for Integrated Marketing Communication

[This articles was written by Jim Rutherford.] There is so much clutter in the consumer consciousness that marketing a unique message that resonates is nearly impossible. In order to separate from the mundane and the profane, it is more important than

Posted in Doing Business, Marketing, Social Media, Start a Business, Website Tagged with: , , , , , , ,

Make the Most Out of Your Marketing Dollars

[This guest post was written by Savannah Marie.] Nowadays, there are so many different ways to use your marketing dollars. It’s no longer just a choice between online versus print ads. Each medium can provide an array of options for you

Posted in Customer Service, Marketing, Social Media, Tools for Small Business, Website Tagged with: , , , , , , , , ,

How to Create a Customer Relations Strategy that Drives Results

[This guest post was written by professional writer and CRM specialist Jamaica Sanchez.] Customer service is an integral part of any business. Your product is the skeleton that builds your business while customer service is the muscle that fortifies it. There

Posted in Customer Service, Doing Business, Employees, Social Media, Start a Business, Website Tagged with: , , , , , , , ,

8 Reasons Your Business Should Have a Pinterest Account

[This guest post was written by Mary Ylisela, writer and social media marketing manager.] Pinterest was launched in March 2010 to a select group of 5,000 initial users. Since then, this online scrapbook or pinboard site has grown in membership to over

Posted in Doing Business, Social Media, Start a Business, Tools for Small Business, Website Tagged with: , , , , , ,

Bolster Your Business with a Mobile Marketing Strategy

[This article was written by Dean Vella, who writes for University Alliance.] With smartphone use exploding in the United States—about 50% of adults now own a smartphone, according to Pew Internet—businesses need a mobile marketing strategy if they want to stay in

Posted in Customer Service, Doing Business, Social Media, Start a Business, Tools for Small Business, Website Tagged with: , , , , , , ,