[This article was written by business writer Declan Peltier.] The world of business is always changing and shifting. Technological, economic, and sociological factors all contribute to a business landscape that never stays static. As a business owner, you must be willing…
Category: Employees
Is it Time to Let Your Employees Telecommute?
Posted in Doing Business, Employees, Tools for Small Business Tagged with: business growth, computer, employee, productivity, talent, telecommute, telecommuting, work from home
5 Effective Help Desk Practices for Better Customer Service
Help desk services are important because they are the lifeline of any customer who does not know how to get a problem solved and therefore can’t continue with their tasks. Customer relations involve balancing responsiveness and operational efficiency. In this…
Posted in Customer Service, Doing Business, Employees, Tools for Small Business, Website Tagged with: customer satisfaction, help desk, help desk software, issues, phone, software, survey, technical, technical support
Ergonomics: Five Ways to Increase Employee Safety and Decrease Cost
[Today’s guest article was written by Kara Masterson, a business writer from Utah.] Ergonomics is the science of making common tasks more comfortable. It is big business for companies that design ergonomic products and services, but it can also be…
Posted in Doing Business, Employees Tagged with: Business, business trends, comfort, employee, ergonomics, exercise, headphones, keyboards, mats, morale, productivity, Small Business, Small Business Owner, stretching, yoga
Maintaining Compliance in the Cloud with Quality Management Systems (QMS)
[The following article was written by guest author, Declan Peltier.] Like many industry realities, dealing with compliance is as important as it is a pain. Without having a strong system in place to regulate, manage, and measure your company’s quality, processes, and …
Posted in Business Finance, Customer Service, Doing Business, Employees, Marketing Tagged with: cloud, cloud computing, compliance, data, documents, qms, quality, quality management software, quality management systems, technology
How to Create a Customer Relations Strategy that Drives Results
[This guest post was written by professional writer and CRM specialist Jamaica Sanchez.] Customer service is an integral part of any business. Your product is the skeleton that builds your business while customer service is the muscle that fortifies it. There…
Posted in Customer Service, Doing Business, Employees, Social Media, Start a Business, Website Tagged with: blog, brand recognition, brand reputation, content, customer relations, engage your customers, promotions, social media, web content
Affordable Care Act 101: Eight of the Most Puzzling Questions Answered
[This week’s guest post was written by Brionna Kennedy.] When President Obama signed the Affordable Care Act into law on March 23, 2010, many business owners worried about the financial impact of the new law. The 900 page law is confusing,…
Posted in Employees, Tools for Small Business Tagged with: ACA, Affordable Care Act, employee, faq, health insurance, insurance, Small Business, small business insurance
