Category: Doing Business

5 Effective Help Desk Practices for Better Customer Service

Help desk services are important because they are the lifeline of any customer who does not know how to get a problem solved and therefore can’t continue with their tasks. Customer relations involve balancing responsiveness and operational efficiency. In this

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Paper Or Paperless: What System Should Your Office be Using?

 [This article was written by Brionna Kennedy.] Thanks to constantly updating technology, it’s easier and easier for small businesses to go paperless. It’s easy to jump to conclusions, however, and think that every office should be a paperless one, when that

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Ergonomics: Five Ways to Increase Employee Safety and Decrease Cost

[Today’s guest article was written by Kara Masterson, a business writer from Utah.] Ergonomics is the science of making common tasks more comfortable. It is big business for companies that design ergonomic products and services, but it can also be

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Maintaining Compliance in the Cloud with Quality Management Systems (QMS)

[The following article was written by guest author, Declan Peltier.] Like many industry realities, dealing with compliance is as important as it is a pain. Without having a strong system in place to regulate, manage, and measure your company’s quality, processes, and 

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Leveraging Technology for Integrated Marketing Communication

[This articles was written by Jim Rutherford.] There is so much clutter in the consumer consciousness that marketing a unique message that resonates is nearly impossible. In order to separate from the mundane and the profane, it is more important than

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Ready for Take-Off: Everything You’ll Need to Get Your New Business off the Ground

[This article was written by Dixie Somers.] Sometimes the hardest part about starting a new business is getting it off the ground and running. There is a lot that goes into starting a business, and any setbacks can have drastic

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