Blog Archives

Is it Time to Let Your Employees Telecommute?

[This article was written by business writer Declan Peltier.] The world of business is always changing and shifting. Technological, economic, and sociological factors all contribute to a business landscape that never stays static. As a business owner, you must be willing

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Posted in Doing Business, Employees, Tools for Small Business

Back to the Basics: 7 Offline Marketing Tips

[This article was written by Jessica Velasco.] The digital age is upon us, and daily life reflects this fact. Internet users can do just about anything online—which is a fact not lost on business promoters. In today’s world, a marketing campaign

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Posted in Doing Business, Start a Business, Tools for Small Business

Ways to Improve Healthcare Customer Satisfaction

[Today's article was written by Lindsey Dahlberg.] Many people in the health industry have neglected the customer experience for far too long. It’s been easy to believe that specialized knowledge will allow your business to succeed. Unfortunately, it’s not that easy

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Posted in Customer Service, Doing Business, Start a Business

5 Effective Help Desk Practices for Better Customer Service

Help desk services are important because they are the lifeline of any customer who does not know how to get a problem solved and therefore can’t continue with their tasks. Customer relations involve balancing responsiveness and operational efficiency. In this

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Posted in Customer Service, Doing Business, Employees, Tools for Small Business, Website
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